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"Communication & Relationships"
by Andrew Bryant - Executive Coach, Author and Trainer of Neuro Semantics and NLP
Last month's newsletter came to you from England where I went to get married (in a castle no-less!).
This month we're back in Sydney, having returned from our travels, which included working with clients in Singapore and Malaysia.
As I am now a married man perhaps I will venture to write an article on relationships; this would really be a natural progression on my co-authored book - "The Street Guide to Flirting" (soon to be published in the USA as "Flirting 101"). In this book we explain many communication techniques that enable you to make somebody else feel good.
I'm sure you will agree with me that communication is the key to relationships - romantic, business or otherwise; so in this month's update allow me to bring to your attention the art of framing.
All communication occurs inside some kind of frame. The frame gives the listener reference points to know how to handle the information they hear from you, it directionalises the listener's mind and used correctly will create rapport, reduce misunderstandings and therefore increased harmony.
Here are some simple examples of framing and how to use it:
Any time we say "In terms of ..." we set the scope of the discussion and hence the frame. Often two or more people in conflict are actually discussing different topics or perspectives, using "in terms of..." allows us to focus on the specific topic or to challenge people who have gone off topic.
E.g. "In terms of reaching a decision in the next hour, let me make this point..." "In terms of us living together happily, how would you like me to interpret your behaviour?" "In terms of our stated budget, do you think this is a wise purchase?"
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